Car repairs may be cheaper after lifting of warranty curbs
Independent workshops can do fixes without affecting warranty: Competition watchdog
By Adrian Lim, Transport Correspondent and Aw Cheng Wei, The Straits Times, 12 Dec 2017
Come next year, drivers will be able to fix their cars at a workshop of their choice - sometimes at far lower prices - and not worry too much about losing their warranty, the Competition Commission of Singapore (CCS) said in a statement yesterday.
Under current warranty restrictions, drivers may service or repair their cars only at authorised workshops. Fixing their cars at independent workshops will void the warranty.
The CCS said it has worked with major car dealers to remove these restrictions from existing and new warranties. The move comes after the commission concluded an inquiry into the supply of car parts.
Current restrictions deter car owners from using independent workshops, curbing the workshops' ability to compete effectively with authorised ones, the watchdog said.
This restriction may, in turn, allow authorised workshops to charge customers higher prices for servicing, repair and parts, it added.
The change will mean that car dealers can void warranties or reject claims only if they establish that independent workshops had damaged or caused defects to the vehicle under warranty, the watchdog added.
CCS chief executive Toh Han Li said: "The removal of the warranty restrictions will facilitate a more competitive market for car repairs and servicing, with more choices for car owners, and opportunities for existing and new independent workshops."
According to the CCS, market feedback indicates that authorised workshops can charge two to three times as much as independent workshops for comparable parts and servicing.
For example, an oil filter change at the independent workshop could cost around $100, but an authorised one will charge about $200, said an industry source.
Independent workshops can do fixes without affecting warranty: Competition watchdog
By Adrian Lim, Transport Correspondent and Aw Cheng Wei, The Straits Times, 12 Dec 2017
Come next year, drivers will be able to fix their cars at a workshop of their choice - sometimes at far lower prices - and not worry too much about losing their warranty, the Competition Commission of Singapore (CCS) said in a statement yesterday.
Under current warranty restrictions, drivers may service or repair their cars only at authorised workshops. Fixing their cars at independent workshops will void the warranty.
The CCS said it has worked with major car dealers to remove these restrictions from existing and new warranties. The move comes after the commission concluded an inquiry into the supply of car parts.
Current restrictions deter car owners from using independent workshops, curbing the workshops' ability to compete effectively with authorised ones, the watchdog said.
This restriction may, in turn, allow authorised workshops to charge customers higher prices for servicing, repair and parts, it added.
The change will mean that car dealers can void warranties or reject claims only if they establish that independent workshops had damaged or caused defects to the vehicle under warranty, the watchdog added.
CCS chief executive Toh Han Li said: "The removal of the warranty restrictions will facilitate a more competitive market for car repairs and servicing, with more choices for car owners, and opportunities for existing and new independent workshops."
According to the CCS, market feedback indicates that authorised workshops can charge two to three times as much as independent workshops for comparable parts and servicing.
For example, an oil filter change at the independent workshop could cost around $100, but an authorised one will charge about $200, said an industry source.









